Candle Safety and Candle Care Tips

Candle Safety

  • Never leave your candle burning unattended.

  • Keep your candle out of reach of children and pets.

  • Never burn your candle on or near anything that might catch fire.

  • Ensure your candle is placed on a stable, level, heat-resistant surface.

  • Keep burning candles away from draughts.

  • Don’t burn your candle all the way down, always leave at least 5mm of wax in the bottom of the container.

  • Never touch or move a burning candle when the wax is liquid.

  • Place burning candles at least 15 cm apart.

  • Never use water to put out the flame.

    Candle Care

  • The first time you burn your Elders and Company candle, it is important to keep it lit until the entire surface pools as liquid wax. This ensures your candle will burn evenly and allow it to properly release all fragrance.

  • After the initial burn, burn your candle for a minimum of forty-five minutes and no longer than three hours at a time.

  • Keep your candle wick trimmed to 5mm. This helps control the size of the flame so as not to burn too fast.

  • Use a snuffer to safely extinguish your candle. Blowing a candle can cause wick debris to drop into the wax and may cause damage to the wick.

  • After extinguishing your candle, safely wipe away any soot or debris from the wick and wax pool.

  • Extinguish your candle if it smokes, flickers, or the flame becomes too high. These signs indicate the candle is not burning properly and the flame isn't controlled.

  • If your candle smokes or the flame is too high, extinguish the flame and let the wax cool. Trim the wick to 5mm and check for draughts before lighting again.

  • If soot forms on the inside of the glass, extinguish the candle, let the wax cool and wipe with a damp cloth. Trim the wick to 5mm and relight.